Cakumi Privacy Policy
Cakumi (cakumi.ai) (hereinafter referred to as "we") deeply understands the importance of personal information to you and will do our best to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc.
Please carefully read and fully understand this policy before using our products (or services). Your choice to agree to this privacy policy is deemed as your consent to authorize us to collect, process and protect your information in accordance with this privacy policy.
If you do not have full civil capacity, please carefully read, fully understand this privacy policy, and obtain the consent of your guardian before using our services or providing us with information.
I. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or by other means that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. We will only collect and use your personal information for the following purposes stated in this policy:
1. Account Registration
(1) To complete account creation, you need to provide the following information: your email, created username and password, etc. With your express consent, we will send a verification code to your email to provide you with convenient registration/password change services.
We collect such information to: complete the registration process and provide you with continuous and stable products and/or services exclusive to registered users; realize your account management; protect your account security.
(2) The above information you provide will continue to be authorized for us to use during your use of this service. When you cancel your account, we will stop using and delete the above information.
2. Product Transactions
Only when you have purchase/points redemption of goods or services in our products and/or services, we will collect relevant personal information including: transaction information, transaction amount, order time, payment method, payment account, payment status. We collect the above information to help you successfully complete the transaction, ensure your transaction security, and provide customer service.
3. Payment Function
When you open services, order goods, etc. and have payment behaviors, we may collect your third-party payment channel user ID (such as Alipay user ID, WeChat open ID information).
4. Search Function
When you use the search function in our products, we need to collect information including: your device information, your log information, your search history. We collect this information to quickly match you with the content you need and improve our products and services.
5. Customer Service
When you initiate a complaint, appeal or consultation to Cakumi, we may need you to provide account information, contact information and communication information. We collect this information to investigate facts and help you solve problems.
6. Internal Data Analysis and Research, Third-Party SDK Statistical Services
To improve our products and services, with your authorization and consent, we may access third-party products and services or accept third-party SDK statistical services.
7. Human-Computer Interactive Dialogue
After you successfully connect to our service, you can interact with multiple models through the dialog box. We will automatically receive and record the dialogue information you voluntarily input to provide human-computer interaction services.
8. Q&A History
To provide you with continuous and consistent user experience and ensure service quality, we will record your personal conversation records.
II. How We Use Cookies and Similar Technologies
(I) Cookies
To ensure the normal operation of the website, we will store small data files called Cookies on your computer or mobile device. You can manage or delete Cookies according to your preferences.
(II) Web Beacons and Pixel Tags
In addition to Cookies, we will also use web beacons, pixel tags and other similar technologies on websites.
(III) Do Not Track
If your browser has Do Not Track enabled, all our websites will respect your choice.
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
(I) Sharing
We will not share your personal information with any other companies, organizations and individuals, except in the following circumstances:
- Sharing with express consent
- Sharing in accordance with laws and regulations
- Sharing with our affiliated companies
- Sharing with authorized partners
(II) Transfer
- Transfer with express consent
- Transfer in case of mergers, acquisitions or bankruptcy liquidation
(III) Public Disclosure
We will only publicly disclose your personal information after obtaining your express consent or as required by law.
IV. How We Protect Your Personal Information
1. Information Storage
(1) Storage period: We will retain your personal information for the shortest period necessary to meet the purpose of providing products and services.
(2) After the storage period expires, we will delete or anonymize your personal information.
2. Information Protection
We have adopted security protection measures that meet industry standards to protect the personal information you provide, prevent data from unauthorized access, public disclosure, use, modification, damage or loss.
V. Your Rights
We guarantee that you can exercise the following rights over your personal information:
(I) Access Your Personal Information
You have the right to access your personal information. You can access them yourself or contact us at cakumiiiiiai@gmail.com.
(II) Correct Your Personal Information
When you find that the personal information we process about you is wrong, you have the right to request us to make corrections.
(III) Delete Your Personal Information
In certain circumstances, you can request us to delete personal information.
(IV) Change the Scope of Your Authorization and Consent
For the collection and use of additional personal information, you can give or withdraw your authorization and consent at any time.
(V) Personal Information Subject Account Cancellation
You can cancel your previously registered account at any time.
(VI) Constrain Information System Automated Decision-Making
If automated decisions significantly affect your legitimate rights and interests, you have the right to request us to make an explanation.
(VII) Responding to Your Above Requests
We will respond within thirty days. If you are not satisfied, you can complain through: cakumiiiiiai@gmail.com.
VI. How We Handle Children's/Minors' Personal Information
Our products, websites and services are primarily for adults. Children may not create their own user accounts without the consent of their parents or guardians.
For the collection of children's personal information with the consent of parents and guardians, we will only use or publicly disclose this information when permitted by law, with the express consent of parents or guardians, or when necessary to protect children.
We regard anyone under 14 years old as a child.
VII. Update of Privacy Policy
We may adjust or change this privacy policy from time to time. Any updates to this privacy policy will be posted on our website. After the privacy policy is updated, we will remind you to read it in detail and choose whether to agree to apply the new privacy policy.
VIII. How to Contact Us
If you have any questions, comments, needs or suggestions about this privacy policy, please contact us:
Email: cakumiiiiiai@gmail.com
IX. Dispute Resolution
The interpretation and dispute resolution of this "Privacy Policy".
Appendix 1 "Cakumi Children's Personal Information Protection Rules"
In order to protect the security of children's personal information and promote the healthy growth of children, these rules explain in detail to guardians and children how we collect, use, store and process children's personal information.
I. Scope of Application
These rules only apply to activities such as collecting, storing, using, transferring, and disclosing children's personal information. Our products and services are primarily for adults.
II. Rules for Our Collection and Use of Children's Personal Information
We will strictly fulfill the legal obligations and responsibilities for the protection of children's personal information, follow the principles of legitimate necessity, informed consent, clear purpose, security, and lawful use to collect and use children's personal information.
III. Rules for Our Sharing, Transfer, and Public Disclosure of Children's Personal Information
For children's personal information, we only share it within the purposes and scope stated in these rules or in accordance with legal requirements.
IV. Your and/or Children's Related Rights to Children's Personal Information
Our products and services provide you and children with functions to exercise related rights to children's personal information, including access rights, correction/modification rights, and deletion rights.
V. Rules for Our Storage and Protection of Children's Personal Information
We will only retain children's personal information for the shortest period necessary to provide our products and services.
We have adopted security technical measures that meet industry standards to protect children's personal information.
VI. Contact Us
If you have any questions about these rules, you can contact us:
Email: cakumiiiiiai@gmail.com